PRIVACY POLICY

Last Updated: May 2, 2025

1. INTRODUCTION

This Privacy Policy describes how Mariadia Store ("we," "us," or "our") collects, uses, shares, and protects personal information obtained from users ("you" or "your") of the Mariadia Store website (the "Site"). We are committed to protecting your privacy and maintaining the confidentiality and security of your personal information.

Mariadia Store is the data controller responsible for your personal information. We respect your privacy rights and are committed to transparency in how we collect and process your data.

Please read this Privacy Policy carefully before using our Site or services. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

• Create an account

• Place an order

• Subscribe to our newsletter

• Complete forms on our Site

• Contact our customer service

• Participate in surveys, contests, or promotions

This information may include:

• Contact information (such as name, email address, mailing address, and phone number)

• Billing and payment information (such as credit card details and billing address)

• Account credentials (such as username and password)

• Order history and preferences

• Communication history with us

• Any other information you choose to provide

2.2 Social Media Service Information

For customers using our social media services, we collect only:

• Post or video links

• Account username

We never request or store your social media account passwords under any circumstances. Be vigilant against potential scams and never share your account credentials with anyone claiming to represent Mariadia Store. We use this information solely to fulfill your order and do not use it for any other purpose without your explicit consent.

2.3 Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and browsing actions, including:

• Device information (such as your IP address, browser type, operating system, and device type)

• Browsing information (such as pages visited, time spent on pages, referring website, and search terms)

• Location information (such as general geographic location based on your IP address)

• Log data (such as access times, hardware and software information)

• Cookies and similar tracking technologies (as described in our Cookie Policy)

We refer to this automatically collected information as "Device Information."

3. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

3.1 To Provide Our Services

• Process and fulfill your orders

• Create and manage your account

• Process payments

• Provide customer support

• Communicate with you about your orders, accounts, or requests

3.2 To Improve Our Services

• Analyze usage patterns and trends

• Conduct research and analytics

• Develop new products, services, and features

• Enhance the functionality and user experience of our Site

3.3 For Marketing and Promotional Purposes

• Send you newsletters, promotions, and information about products, services, and events (with your consent where required by law)

• Personalize your experience and deliver content and product offerings relevant to your interests

• Administer contests, promotions, surveys, or other site features

3.4 For Security and Legal Purposes

• Detect, investigate, and prevent fraudulent transactions and other illegal activities

• Protect the rights, property, or safety of Mariadia Store, our users, or others

• Comply with applicable laws, regulations, and legal processes

• Enforce our terms and conditions and other agreements

4. LEGAL BASIS FOR PROCESSING (EU USERS)

If you are in the European Economic Area (EEA), we process your personal information based on one or more of the following legal grounds:

• Performance of a Contract: Processing necessary to fulfill our contractual obligations to you (e.g., providing products or services you have ordered)

• Legitimate Interests: Processing necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms (e.g., improving our services, preventing fraud)

• Consent: Where you have given clear consent for us to process your personal information for a specific purpose

• Legal Obligation: Processing necessary to comply with our legal obligations

5. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The duration of our ongoing relationship with you

• Our legal obligations under applicable laws

• The applicable statute of limitations

• Necessary business operations

When we no longer need your personal information, we will securely delete or anonymize it.

6. DATA SHARING AND DISCLOSURE

We may share your personal information with the following categories of recipients:

6.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting services, customer service, and marketing assistance.

6.2 Business Partners

With your consent, we may share your information with business partners to offer you certain products, services, or promotions.

6.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6.5 With Your Consent

We may share your information with third parties when you consent to such sharing.

7. INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to, and processed in, countries other than the country in which you reside, including Canada and the United States. These countries may have data protection laws that are different from the laws of your country.

If you are located in the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your personal information when transferred internationally, as required by applicable data protection laws.

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

8.1 European Economic Area (EEA) Residents

If you are an EEA resident, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request access to your personal information.

• Right to Rectification: Request correction of inaccurate personal information.

• Right to Erasure: Request deletion of your personal information in certain circumstances.

• Right to Restrict Processing: Request restriction of processing of your personal information.

• Right to Data Portability: Receive your personal information in a structured, commonly used format.

• Right to Object: Object to processing of your personal information.

• Rights Related to Automated Decision-Making: Not be subject to decisions based solely on automated processing.

• Right to Withdraw Consent: Withdraw consent at any time where processing is based on your consent.

8.2 California Residents

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Right to Know: Request information about personal information collected, used, disclosed, or sold.

• Right to Delete: Request deletion of personal information.

• Right to Correct: Request correction of inaccurate personal information.

• Right to Opt-Out: Opt-out of the sale or sharing of personal information.

• Right to Non-Discrimination: Not be discriminated against for exercising your rights.

8.3 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

We may need to verify your identity before processing your request. In some cases, we may deny your request as permitted by law.

9. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.

10. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar tracking technologies to collect and use personal information about you. For more information about the types of cookies we use, why we use them, and how you can control cookies, please see our Cookie Policy.

11. CHILDREN'S PRIVACY

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information.

If you believe we might have any information from or about a child under 16, please contact us using the information provided in the "Contact Us" section below.

12. THIRD-PARTY LINKS

Our Site may contain links to third-party websites, products, or services. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. We encourage you to read the privacy policies of all third-party websites you visit.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be effective immediately upon posting on this page.

We will notify you of any material changes by posting a notice on our Site or sending you an email (if we have your email address). We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

14. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: support@mariadia.store

We will respond to your inquiry as soon as reasonably possible.

15. DISPUTE RESOLUTION

If you have a complaint about our privacy practices, please contact us first. We will make every effort to resolve your concerns.

If you are an EEA resident and believe that we have not adequately resolved your data privacy concern, you have the right to lodge a complaint with your local data protection authority.